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U.K.-based mobile telecommunications giant Vodafone has suspended a customer service employee after a homophobic tweet was posted on its account with the micro-blogging site on Friday.
According to the UK's Guardian, The obscene message appeared on Vodafone's official Twitter account, which is used by the company to deal with customer complaints. However, that afternoon, 8,824 followers viewed a message that read: "VodafoneUK is fed up of dirty homo's and is going after beaver."
The Tweet originated at the company's customer service center in Central England and within minutes, hundreds of Vodafone customers had contacted the company through Twitter to ask whether its account had been hacked. Despite deleting the message from its Twitterfeed, Vodafone users saved a copy and were rapidly sending it across the internet.
Vodafone released a stream of apologies, replying to each user individually to say "we weren't hacked. A severe breach of rules by staff in our building, dealing with that internally. We're very sorry."
"An individual posted an obscene remark on the Vodafone UK Twitter account," said a spokesman for the company. "The individual has been suspended pending further notice."
Vodafone has a presence in some form in over 70 countries around the world.
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